Patient Access Specialist: Compassionate Admissions & Registration

Talentify; Canton (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Talentify is seeking a Patient Access Representative to accurately register admissions, pretest, and outpatient registrations. You will collect financial information, signatures, and ensure correct billing documents while delivering compassionate service.

In this role, you will interact with patients and families, navigate multiple systems, and support scheduling, insurance verification, and payer communications in a fast-paced hospital environment.

Qualifications

• High School Diploma or equivalent required or preferred.
• Previous clerical or customer service experience preferred (class work may substitute).
• Knowledge of medical terminology is a plus in hospital settings.

Responsibilities

• Accurately collect and register demographics, insurance and financial data.
• Answer phones, route calls, and manage multiple work queues.
• Ensure patient data is entered into computer systems correctly and securely.

Skills

Multi-tasking

Prioritization

Verbal communication

Listening skills

Professional demeanor

Office equipment

Typing 35 wpm

Computer systems

Customer service

Education

High School Diploma or equivalent

Medical terminology certification

Tools

CRM software

Office equipment

Job description

Talentify is seeking a Patient Access Representative to accurately register admissions, pretest, and outpatient registrations. You will collect financial information, signatures, and ensure correct billing documents while delivering compassionate service.

In this role, you will interact with patients and families, navigate multiple systems, and support scheduling, insurance verification, and payer communications in a fast-paced hospital environment.