Patient Access Specialist – Community Health Impact

Southcoast Health System, Inc.; Wareham (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Well-being culture

Competitive pay & benefits

Earned Time Off

Employee Wellbeing Program

403B retirement plan with companymatch

Tuition assistance / loan forgiveness

Professional growth opportunities

Job summary

Southcoast Health System, Inc. is seeking a Patient Access Intake Representative in Wareham, MA. The role operates 40 hours with day/evening shifts and weekend/holiday rotation, supporting patient access across the organization.

You will manage patient information, verify eligibility, collect liabilities, and ensure compliance with hospital policies while supporting accurate reimbursement and patient safety.

Qualifications

• Completion of four years of high school plus additional courses or training; Associates Degree preferred.
• Medical Terminology Certificate required.
• Demonstrated communication & interpersonal skills are required.
• Strong computer skills including medical-based programs required.
• Proficiency with Microsoft Office including Word and Excel, and other software programs is preferred.
• Three (3) years related health care experience including working with third party payers is required.
• CHAM or CHAA certification preferred.
• Medical Terminology Certificate required.
• Must be fully vaccinated against seasonal influenza and COVID-19 or approved exemption with signed statement.

Responsibilities

• Under general direction of the Manager, Patient Access and supervision of the Team Leader, Patient Access, perform duties to facilitate patient access.
• Ensure patient information accuracy to insure safety and optimal reimbursement in accordance with external regulations.
• Determine and actively collect patient liabilities.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Medical terminology

Education

High School Diploma or equivalent

Medical Terminology Certificate

Associates Degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Southcoast Health System, Inc. is seeking a Patient Access Intake Representative in Wareham, MA. The role operates 40 hours with day/evening shifts and weekend/holiday rotation, supporting patient access across the organization.

You will manage patient information, verify eligibility, collect liabilities, and ensure compliance with hospital policies while supporting accurate reimbursement and patient safety.