Patient Access Specialist – Clinic Front Desk

University of California - Irvine Health; California; On-site; USD 40,000 - 52,000; Full time

Job summary

UCI Health is seeking a friendly, detail-oriented front desk receptionist to join ambulatory clinics. You will greet patients, enter data, verify insurance, schedule appointments, and support registration workflows.

Ideal candidates have strong customer service, basic computer skills, and the ability to work flexible shifts including weekends. This role is part of UC Irvine Health's patient access team and contributes to smooth clinic operations.

Qualifications

• Must possess customer service skills.
• Must demonstrate data entry and basic computer skills.
• Experience using a multi-line telephone system is preferred.
• Ability to read, write and speak English; strong written and verbal communication.
• Must be able to work evenings, weekends, and holidays as needed.

Responsibilities

• Serve as the first point of contact for patients in ambulatory clinics.
• Enter patient data into registration systems and verify insurance coverage.
• Schedule, confirm, and cancel patient appointments.

Skills

Customer service

Data entry

Multi-line telephone

Computer skills

Written communication

Verbal communication

English language

Flexibility with shifts

Tools

TDS

Signature

IDX

Job description

UCI Health is seeking a friendly, detail-oriented front desk receptionist to join ambulatory clinics. You will greet patients, enter data, verify insurance, schedule appointments, and support registration workflows.

Ideal candidates have strong customer service, basic computer skills, and the ability to work flexible shifts including weekends. This role is part of UC Irvine Health's patient access team and contributes to smooth clinic operations.