Patient Access Specialist - Check-In, Eligibility & Billing

Birmingham Gastroenterolgy Assoc; Birmingham (AL); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

Birmingham Gastroenterology Assoc is seeking a diligent front desk receptionist to join our patient services team. You will manage check-in duties, verify patient identities, and ensure accurate data entry in our medical records systems.

Responsibilities include updating insurance information, collecting payments, and coordinating with the Business Office to resolve balances, while delivering courteous, professional service in a busy clinic environment.

Responsabilités

• Verify the correct spelling of the patient's first and last name in the system.
• Verify the patient's Date of Birth with the patient at arrival and update it in Allscripts/eCW.
• Ensure that all insurance cards are scanned into the Allscripts PM system, front and back copies.
• When patients present a new insurance card, update the policy and run insurance eligibility.
• Verify active insurance referral from the PCP for select insurers and enter visits, dates, PCP name and authorizations into Allscripts PM.
• Collect co-pays, deductibles, and previous balances at time of service; refer past-due accounts to the Business Office for arrangements.
• Verify the patient has completed the correct paperwork in PatientLink Dashboard and EMR before placing the face sheet in the window.
• Always greet and be courteous to patients at the front desk and acknowledge each patient in Allscripts PM.

Description du poste

Birmingham Gastroenterology Assoc is seeking a diligent front desk receptionist to join our patient services team. You will manage check-in duties, verify patient identities, and ensure accurate data entry in our medical records systems.

Responsibilities include updating insurance information, collecting payments, and coordinating with the Business Office to resolve balances, while delivering courteous, professional service in a busy clinic environment.