Gastroenterology Front Desk & Patient Services

United Digestive; Atlanta (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

United Digestive is seeking a Front Desk Representative to greet patients, collect payments, and manage patient records in a gastroenterology clinic.

Responsibilities include coordinating check-in/check-out, updating profiles, handling referrals, and supporting the Practice Manager with various administrative tasks. Strong communication, customer service, and computer skills are required.

Qualifications

• Front desk experience in a clinic or medical office.
• Must be computer literate and able to operate Greenway and MS Office.
• Ability to handle HIPAA compliance and patient confidentiality.

Responsibilities

• Greet patients and visitors promptly and helpful.
• Collect co-pays and manage patient payments.
• Coordinate check-in/check-out and update patient records.
• Answer emails/voicemails and return calls promptly.
• Maintain waiting area and communicate end of day outcomes to staff.
• Assist staff with administrative tasks and scheduling as needed.

Education

High School Diploma or GED

Certified Medical Assistant

Tools

Greenway

Microsoft Office

Job description

United Digestive is seeking a Front Desk Representative to greet patients, collect payments, and manage patient records in a gastroenterology clinic.

Responsibilities include coordinating check-in/check-out, updating profiles, handling referrals, and supporting the Practice Manager with various administrative tasks. Strong communication, customer service, and computer skills are required.