Patient Access Specialist — Calm, Compassionate Check-In

R1 RCM; Bastrop (TX); On-site; USD 22,000 - 32,000; Part time

Job summary

R1 RCM Inc. in Bastrop, Texas is seeking a Part Time Patient Registration Representative to welcome patients, perform check-in across multiple systems, verify information and explain costs.

This PRN role requires 48 hours per month minimum and 24 hours on call, with on-site responsibilities at Ascension Seton Bastrop. You will work in a fast-paced setting alongside nurses and care teams, delivering calm, accurate support for timely access to care.

Qualifications

• Excellent customer service and interpersonal skills.
• Able to stay composed in a fast-paced environment.
• Ability to multitask and prioritise with high attention to detail.
• Comfortable with shifting priorities based on patient needs.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.
• High School Diploma or GED required.
• Must pass background check, drug test and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions clearly and compassionately.
• Build trust with patients during moments of illness, anxiety, or confusion.
• Navigate diverse insurance plans and collect copays while providing cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Exceptional customer service

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Bastrop, Texas is seeking a Part Time Patient Registration Representative to welcome patients, perform check-in across multiple systems, verify information and explain costs.

This PRN role requires 48 hours per month minimum and 24 hours on call, with on-site responsibilities at Ascension Seton Bastrop. You will work in a fast-paced setting alongside nurses and care teams, delivering calm, accurate support for timely access to care.