Patient Access Specialist - As-Needed, Part-Time

Riverside Health; Smithfield (VA); On-site; USD 22,000 - 29,000; Part time

Job summary

Riverside Smithfield Hospital in Smithfield, VA is seeking a Part-time Patient Access Representative (Labor Pool) to register patients and support the Revenue Cycle. You will verify demographics, ensure complete data capture, and maintain PHI confidentiality while delivering excellent customer service.

Responsibilities include handling registration inquiries, ensuring proper EMTALA compliance during ED/OB registrations, and updating records in the hospital software system with accuracy and

Qualifications

• High School Diploma or GED required.
• 1 year Billing/Customer Service/Patient Registration preferred.
• CHAA certification preferred within 1 year.

Responsibilities

• Obtain or validate patient information and register patients in the software system with a high level of service.
• Review daily reports and account work queues to ensure registration data integrity.
• Maintain patient safety and confidentiality of PHI; adhere to EMTALA rules when registering patients through ED and Obstetrics.
• Handle patient inquiries related to registration and collect payment information for Time of Service collections.

Skills

Customer service

Communication

Attention to detail

Data entry

Education

High School Diploma or GED

CHAA Certification (preferred within 1 year)

Tools

Patient registration software

Job description

Riverside Smithfield Hospital in Smithfield, VA is seeking a Part-time Patient Access Representative (Labor Pool) to register patients and support the Revenue Cycle. You will verify demographics, ensure complete data capture, and maintain PHI confidentiality while delivering excellent customer service.

Responsibilities include handling registration inquiries, ensuring proper EMTALA compliance during ED/OB registrations, and updating records in the hospital software system with accuracy and