Patient Access Specialist – Admitting & Registration

Riverside Health; Newport News (VA); On-site; USD 22,000 - 29,000; Part time

Job summary

Riverside Regional Medical Center in Newport News, Virginia is seeking a Patient Access Representative in the Admitting Department – Labor Pool. You will register patients, verify demographics, and deliver excellent customer service while maintaining patient safety and PHI confidentiality.

Responsibilities include processing payments, assisting with Time of Service collections, complying with EMTALA rules, handling inquiries, and managing daily reports to keep registration data accurate.

Qualifications

• High School Diploma or GED required.
• 1 year Billing/Customer Service/Patient Registration (Preferred).
• Certified Healthcare Access Associate (CHAA) within 1 Year (Preferred).

Responsibilities

• Registers patients and verifies demographic and financial data with a high level of customer service.
• Works daily reports and account work queues to ensure data integrity in registration.
• Maintains patient PHI confidentiality and patient safety through proper identification practices.
• Calculates payment information, accepts funds and Time of Service collections.
• Ensures EMTALA rules are followed when registering patients through ED and Obstetrics.
• Completes forms and collects documents as needed based on registration type.

Skills

Customer service

Billing

Data entry

Education

High School Diploma or GED

Job description

Riverside Regional Medical Center in Newport News, Virginia is seeking a Patient Access Representative in the Admitting Department – Labor Pool. You will register patients, verify demographics, and deliver excellent customer service while maintaining patient safety and PHI confidentiality.

Responsibilities include processing payments, assisting with Time of Service collections, complying with EMTALA rules, handling inquiries, and managing daily reports to keep registration data accurate.