Patient Access Specialist - Admitting

University of California - Irvine Health; Placentia (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

University of California - Irvine Health is seeking a Patient Access representative to support scheduling, registration, pre-admission and admission processes. You will collect patient demographics accurately and apply compliant liability collection techniques before, during, and after service date.

Ideal candidates have a High School Diploma or GED, 0–1 year in customer service, and some college coursework.

Qualifications

• High School Diploma or GED required.
• 0-1 year in Customer Service role.
• 0-1 year administrative experience in medical facility, health insurance, or related area preferred.
• Some colleg coursework required.
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate customer service skills appropriate to the job
• Excellent written and verbal communication skills in English
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System

Responsibilities

• Responsible for duties in support of departmental efficiencies which may include: scheduling, registration, patient pre-admission and admission, reception and discharge functions.
• Must obtain complete and accurate patient demographic information.
• Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.

Skills

Customer service

English communication

Administrative support

Data entry

Education

High School Diploma or GED

Some college coursework

Job description

University of California - Irvine Health is seeking a Patient Access representative to support scheduling, registration, pre-admission and admission processes. You will collect patient demographics accurately and apply compliant liability collection techniques before, during, and after service date.

Ideal candidates have a High School Diploma or GED, 0–1 year in customer service, and some college coursework.