Patient Access & Admissions Specialist

University of California - Irvine Health; Fountain Valley (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

University of California, Irvine Health is seeking a Patient Access representative to support scheduling, registration, and admission processes across departments. The role requires collecting accurate patient demographics and applying compliant liability collection methods before and after service dates.

Candidates should have a High School Diploma or GED, be proficient with PC/CRT/printers, and demonstrate strong customer service skills in a fast-paced hospital environment.

Qualifications

• Must have basic typing speed (35 wpm) and strong customer service abilities.
• Ability to communicate clearly in writing and speaking.
• Comfort with fast-paced environments and multitasking across tasks.

Responsibilities

• Handle scheduling, registration, patient pre-admission and admission processes.
• Perform reception and discharge functions while ensuring accurate demographic data.
• Collect patient liability information using compliant techniques before, during, and after service date.
• Maintain effective communication with internal and external stakeholders to support patient flow.
• Interpret physician orders and insurance cards while upholding standards of care.

Skills

Typing 35 wpm

Customer service

Communication skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

PC/CRT/Printer

Job description

University of California, Irvine Health is seeking a Patient Access representative to support scheduling, registration, and admission processes across departments. The role requires collecting accurate patient demographics and applying compliant liability collection methods before and after service dates.

Candidates should have a High School Diploma or GED, be proficient with PC/CRT/printers, and demonstrate strong customer service skills in a fast-paced hospital environment.