Patient Access & Admissions Specialist

University of California - Irvine Health; Placentia (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Sick and vacation time

Retirement savings plans

Discounts and perks

Job summary

University of California, Irvine Health is seeking a Patient Access Representative to support scheduling, registration, and admission processes. The role emphasizes gathering accurate patient demographics and applying compliant collection techniques prior to and after service dates.

The position requires a high school diploma or GED with 0–1 year in customer service or medical facility settings; strong English communication is essential; organizational skills and the ability to work with diverse

Qualifications

• High School Diploma or GED required.
• 0-1 year in Customer Service.
• 0-1 year administrative experience in medical facility, health insurance, or related area preferred.
• Some colleg coursework required.
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Must demonstrate customer service skills appropriate to the job.
• Excellent written and verbal communication skills in English.
• Ability to maintain a work pace appropriate to the workload.
• Ability to establish and maintain effective working relationships across the Health System.
• Knowledge of University and Medical Center organizations, policies, procedures and forms (preferred).

Responsibilities

• Perform scheduling, registration, patient pre-admission and admission, reception and discharge functions.
• Obtain complete and accurate patient demographic information.
• Employ proper, compliant patient liability collection techniques before, during & after date of service.

Skills

Customer service

Communication skills

English proficiency

Education

High School Diploma or GED

Some college coursework

Job description

University of California, Irvine Health is seeking a Patient Access Representative to support scheduling, registration, and admission processes. The role emphasizes gathering accurate patient demographics and applying compliant collection techniques prior to and after service dates.

The position requires a high school diploma or GED with 0–1 year in customer service or medical facility settings; strong English communication is essential; organizational skills and the ability to work with diverse