Senior Admitting/Patient Access Specialist

University of California - Irvine Health; Placentia (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

University of California - Irvine Health is seeking a Patient Access Representative to join our team. You will support scheduling, registration, pre-admission and admission processes, and handle reception and discharge duties in a fast-paced hospital setting.

Excellent English communication skills and a customer-service mindset are essential. The role offers onboarding and opportunities to work across UCI Health's integrated care network in Orange County.

Qualifications

• High School Diploma or GED required.
• 0-1 year in Customer Service role.
• 0-1 year administrative experience in medical facility, health insurance, or related area preferred.
• Some college coursework required.
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Must demonstrate customer service skills appropriate to the job.
• Excellent written and verbal communication skills in English.
• Ability to maintain a work pace appropriate to the workload.
• Ability to establish and maintain effective working relationships across the Health System.

Responsibilities

• Schedule and register patients.
• Obtain complete and accurate patient demographic information.
• Assist with patient pre-admission and admission functions.
• Perform reception and discharge duties.
• Employ proper, compliant patient liability collection techniques before, during & after date of service.

Skills

Customer Service

Verbal Communication

Written Communication

Work Pace Adaptability

Relationship Building

Education

Some college coursework

Job description

University of California - Irvine Health is seeking a Patient Access Representative to join our team. You will support scheduling, registration, pre-admission and admission processes, and handle reception and discharge duties in a fast-paced hospital setting.

Excellent English communication skills and a customer-service mindset are essential. The role offers onboarding and opportunities to work across UCI Health's integrated care network in Orange County.