Patient Access Specialist – Admissions & Registration

MultiCare Health System; Tacoma (WA); On-site; USD 34,000 - 52,000; Full time

Job summary

MultiCare Health System is seeking a Patient Access Technician to ensure accurate patient admissions and registrations. The role emphasizes a service orientation, good judgment, and independent thinking in daily tasks.

The position involves completing interviews, verifying eligibility, and assisting with financial guidance. Day shift, 8-hour schedule, with a focus on compliant processes and timely patient access.

Qualifications

• Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance.
• One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred

Responsibilities

• Assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
• Obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms
• Pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
• Obtain direct admit information and enter a reservation in the computer system in order to notify other areas
• Complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information
• Perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary

Skills

Admitting

Patient registration

Customer service

Education

Health vocational program

Job description

MultiCare Health System is seeking a Patient Access Technician to ensure accurate patient admissions and registrations. The role emphasizes a service orientation, good judgment, and independent thinking in daily tasks.

The position involves completing interviews, verifying eligibility, and assisting with financial guidance. Day shift, 8-hour schedule, with a focus on compliant processes and timely patient access.