Patient Access Specialist

Inspira Health; United States; Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

The Inspira Health Patient Access Registration Representative delivers a comprehensive, proactive, and “Patients First” experience to all patients and visitors. You will collect demographic, financial and insurance information, verify insurances in the HDX system and determine patient responsibility via Recondo, and explain registration documents with scripting.

You will register patients across Emergency Room, Outpatient, SDS and Admitting, ensuring hospital policies are communicated and

Formación

• High School Diploma or equivalency required.
• Some college and/or CHAA certified preferred.
• Demonstrated experience in providing exceptional customer service and conflict resolution.
• Hospital and Insurance registration experience preferred.

Responsabilidades

• Register patients across ER, Outpatient, SDS and Admitting.
• Verify insurance in HDX; determine patient financial responsibility via Recondo.
• Explain consent forms and required documents; obtain signatures.
• Complete registration with accurate demographic, financial and insurance information.

Conocimientos

Communication skills

Organizational skills

Bilingual Spanish

Customer service

Conflict resolution

Educación

High School Diploma or equivalent

CHAA certified preferred

Customer service experience

Hospital/Insurance registration experience preferred

Herramientas

HDX system

Recondo

PatientCo

Descripción del empleo

The Inspira Health Patient Access Registration Representative delivers a comprehensive, proactive, and “Patients First” experience to all patients and visitors. You will collect demographic, financial and insurance information, verify insurances in the HDX system and determine patient responsibility via Recondo, and explain registration documents with scripting.

You will register patients across Emergency Room, Outpatient, SDS and Admitting, ensuring hospital policies are communicated and