Patient Access Registrar - Service & Insurance Verification

Inspira Health Network; Vineland (NJ); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

The Patient Access Registration Representative at Inspira Health Network delivers a comprehensive, proactive, and patients-first experience for every visitor. You will collect accurate demographic, financial, and insurance data and explain forms clearly to patients, while guiding them through hospital policies and procedures.

We value exceptional customer service, conflict resolution, and the ability to work in a fast-paced, diverse environment.

Qualifikationen

• High school diploma or equivalent required; some college preferred.
• Exceptional customer service and conflict resolution skills.
• Bi-lingual Spanish is a plus.
• Knowledge of medical terminology and coding (ICD-10/CPT) preferred.
• Typing speed 30–40 WPM; strong computer proficiency.

Aufgaben

• Register patients accurately at all registration points (ER, Outpatient, SDS, Admitting).
• Verify insurance in HDX and determine financial responsibility via Recondo.
• Collect patient responsibility amounts at time of service via PatientCo.
• Explain registration documents and obtain patient signatures per scripting.
• Communicate hospital policies and provide outstanding customer service.
• Travel among hospital sites as needed.

Kenntnisse

Excellent communication

Customer service

Conflict resolution

Typing 30-40 WPM

Bi-lingual Spanish

Medical terminology

ICD-10/CPT knowledge

Computer proficiency

Ausbildung

High School Diploma or equivalency

Some college / CHAA certified preferred

Tools

HDX system

Recondo

PatientCo

Jobbeschreibung

The Patient Access Registration Representative at Inspira Health Network delivers a comprehensive, proactive, and patients-first experience for every visitor. You will collect accurate demographic, financial, and insurance data and explain forms clearly to patients, while guiding them through hospital policies and procedures.

We value exceptional customer service, conflict resolution, and the ability to work in a fast-paced, diverse environment.