Patient Access Specialist

Munson Healthcare; Traverse City (MI); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Sign-on bonus

Tuition reimbursement

Full benefits

Job summary

Munson Healthcare seeks a Medical Business Associate (Receptionist) in Traverse City, MI to be the first contact for patients and families, delivering a welcoming, efficient experience and guiding visits from check-in to checkout. You will verify patient and insurance information, schedule appointments, and greet callers professionally by phone and in person.

This full-time role requires strong customer service and basic computer skills across multiple systems.

Qualifications

• High school diploma or GED is required.
• Experience in customer service, preferably with the public.
• Proficient typing and use of Windows and multiple computer systems.

Responsibilities

• Greet patients and families, set the tone for their visit, and manage check-in/check-out.
• Obtain/verify patient and insurance information and enter it accurately in the registration system.
• Schedule patient appointments and respond professionally to callers and visitors.

Skills

Customer Service

Typing

Windows OS

Multiple systems

Education

High school diploma or GED

Tools

Registration system

MS Office

Job description

Munson Healthcare seeks a Medical Business Associate (Receptionist) in Traverse City, MI to be the first contact for patients and families, delivering a welcoming, efficient experience and guiding visits from check-in to checkout. You will verify patient and insurance information, schedule appointments, and greet callers professionally by phone and in person.

This full-time role requires strong customer service and basic computer skills across multiple systems.