Patient Access Specialist

Medcura Health Inc; Stone Mountain (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

MedCura Health is seeking a Patient Access Representative in Georgia to support front-desk operations and deliver a seamless patient experience. You will greet patients, verify information, schedule appointments, and handle payments while maintaining accurate records in the EHR system.

The role requires strong communication, organizational skills, and discretion in handling sensitive information within a healthcare environment.

Qualifications

• High school diploma or equivalent required; healthcare or administrative training preferred.
• Experience in front-desk or healthcare customer service.
• Strong communication and interpersonal skills; organizational and multitasking abilities.
• Proficiency with EHR systems and basic computer applications.
• Ability to handle sensitive information with discretion and professionalism.

Responsibilities

• Greet and assist patients upon arrival in a welcoming, professional environment.
• Verify patient information and insurance details accurately.
• Schedule appointments and manage patient flow to optimize clinic operations.
• Collect payments, co-pays, and other financial transactions.
• Maintain accurate and up-to-date patient records in the EHR system.
• Respond to patient inquiries and provide clear information about services and procedures.
• Coordinate with clinical staff to facilitate smooth patient transitions during visits.
• Ensure compliance with healthcare regulations and confidentiality standards.

Skills

Front-desk experience

Healthcare experience

Excellent communication

Organizational skills

EHR proficiency

Discretion and professionalism

Problem-solving

Education

High school diploma or equivalent

Healthcare/admin training preferred

Tools

EHR systems

Job description

MedCura Health is seeking a Patient Access Representative in Georgia to support front-desk operations and deliver a seamless patient experience. You will greet patients, verify information, schedule appointments, and handle payments while maintaining accurate records in the EHR system.

The role requires strong communication, organizational skills, and discretion in handling sensitive information within a healthcare environment.