Patient Access Representative

MedCura Health; Stone Mountain (GA); On-site; USD 45,847,000 - 63,039,000; Full time

Benefits offered by this job

Competitive salary

Annual incentives

Retention bonus

Medical, dental, and vision coverage

Retirement plan with employer match

Paid time off

Paid holidays

Uniforms provided

Professional development opportunities

Continuing education opportunities

Loan-repayment program eligibility

Job summary

MedCura Health seeks a Patient Access Representative to support front-desk operations and ensure a smooth patient experience from arrival through the visit. You will handle registrations, insurance verification, scheduling, and payments while maintaining accurate records.

The role demands strong organizational and communication skills, proficiency with EHR systems, and the ability to manage multiple tasks in a fast-paced healthcare setting in compliance with HIPAA.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience in healthcare front-office is beneficial.
• Strong interpersonal and communication abilities.
• Proficient with EHR systems and office software.
• Ability to manage multiple tasks in a fast-paced environment.
• HIPAA privacy compliance knowledge is preferred.

Responsibilities

• Greet patients and visitors on arrival.
• Register patients and verify insurance information.
• Schedule appointments and manage patient flow.
• Answer calls and provide service information.
• Process payments and issue receipts.
• Maintain accurate EHR records and privacy compliance.

Skills

Interpersonal skills

Communication skills

EHR proficiency

Multitasking

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Associate degree preferred

Tools

EHR systems

Job description

We are seeking a Patient Access Representative to support front-desk operations at MedCura Health. This role requires strong organizational abilities and effective communication skills to ensure a smooth and efficient experience for patients from the time they arrive through the completion of their visit.

Benefits

• Competitive salary
• Annual incentives
• Retention bonus
• Medical, dental, and vision coverage
• Retirement plan with employer match
• Paid time off
• Paid holidays
• Company-issued uniforms
• Professional development opportunities
• Continuing education opportunities
• Eligibility for loan-repayment programs

Schedule

Full-time

Shift

Day

Salary

$16.00 - $22.00 / hour

Requirements

• High school diploma or equivalent; an associate degree is preferred
• Experience in healthcare or front-office settings is beneficial
• Strong interpersonal and communication skills
• Proficiency with EHR systems and office software
• Ability to manage multiple tasks in a fast-paced environment
• Attention to detail and strong organizational abilities
• Knowledge of medical terminology is helpful
• Welcome patients and visitors upon arrival and provide clear direction as needed.
• Register patients and verify information including insurance details and required documentation.
• Schedule appointments and manage patient flow to help maintain timely operations.
• Answer incoming calls, address general inquiries, and provide information about available services.
• Process patient payments and issue receipts for completed transactions.
• Maintain accurate records in the EHR system in accordance with organizational standards.
• Ensure compliance with privacy and security requirements including HIPAA and related regulations.