Patient Access Representative

Medcura Health Inc; Stone Mountain (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

MedCura Health is seeking a Patient Access Representative in Georgia to support front-desk operations and deliver a seamless patient experience. You will greet patients, verify information, schedule appointments, and handle payments while maintaining accurate records in the EHR system.

The role requires strong communication, organizational skills, and discretion in handling sensitive information within a healthcare environment.

Qualifications

• High school diploma or equivalent required; healthcare or administrative training preferred.
• Experience in front-desk or healthcare customer service.
• Strong communication and interpersonal skills; organizational and multitasking abilities.
• Proficiency with EHR systems and basic computer applications.
• Ability to handle sensitive information with discretion and professionalism.

Responsibilities

• Greet and assist patients upon arrival in a welcoming, professional environment.
• Verify patient information and insurance details accurately.
• Schedule appointments and manage patient flow to optimize clinic operations.
• Collect payments, co-pays, and other financial transactions.
• Maintain accurate and up-to-date patient records in the EHR system.
• Respond to patient inquiries and provide clear information about services and procedures.
• Coordinate with clinical staff to facilitate smooth patient transitions during visits.
• Ensure compliance with healthcare regulations and confidentiality standards.

Skills

Front-desk experience

Healthcare experience

Excellent communication

Organizational skills

EHR proficiency

Discretion and professionalism

Problem-solving

Education

High school diploma or equivalent

Healthcare/admin training preferred

Tools

EHR systems

Job description

Description

Patient Access Representative

Join the dedicated team at MedCura Health as a Patient Access Representative, where your organizational skills and communication abilities will play a vital role in delivering a seamless patient experience. This position offers an opportunity to contribute to a compassionate healthcare environment while supporting front-desk operations that are essential to our patients' journey.

Key Responsibilities:

• - Greet and assist patients upon arrival, ensuring a welcoming and professional environment
• - Verify patient information and insurance details accurately and efficiently
• - Schedule appointments and manage patient flow to optimize clinic operations
• - Collect and process payments, co-pays, and other financial transactions
• - Maintain accurate and up-to-date patient records in the electronic health record system
• - Respond to patient inquiries and provide clear information regarding services and procedures
• - Coordinate with clinical staff to facilitate smooth patient transitions throughout their visit
• - Ensure compliance with healthcare regulations and confidentiality standards

Skills and Qualifications:

• - High school diploma or equivalent; additional healthcare or administrative training preferred
• - Proven experience in a front-desk or customer service role, preferably in healthcare
• - Excellent communication and interpersonal skills
• - Strong organizational and multitasking abilities
• - Proficiency with electronic health records (EHR) systems and basic computer applications
• - Ability to handle sensitive information with discretion and professionalism
• - Adaptability and problem-solving skills in a fast-paced environment

At MedCura Health, we foster a collaborative and supportive culture that values growth, innovation, and compassionate care. Join us to make a meaningful difference in patients' lives while advancing your career in healthcare administration.