Patient Access Representative

MedCura Health, Inc.; United States; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Annual incentives

Retention bonus

Medical/dental/vision coverage

Employer retirement plan

Paid time off

Paid holidays

Uniforms provided

Professional development

Continuing education

Loan repayment programs

Job summary

MedCura Health, Inc. is seeking a Patient Access Representative to support front-desk operations. You will welcome patients, register them, verify insurance, and schedule appointments to ensure smooth visits.

The role requires strong organization and communication skills for a positive patient experience from arrival through completion of their visit. Responsibilities include managing patient flow, handling inquiries, processing payments, and maintaining accurate EHR records while adhering to

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Healthcare front-office experience beneficial.
• Able to handle multiple tasks in a fast-paced environment.
• Familiarity with EHR systems and standard office software.
• Strong interpersonal and communication skills.
• Knowledge of medical terminology is helpful.

Responsibilities

• Greet patients and visitors and provide directions.
• Register patients and verify insurance and documents.
• Schedule appointments and manage patient flow for timeliness.
• Answer phone calls and provide information about services.
• Process patient payments and issue receipts.
• Maintain accurate EHR records per standards.
• Ensure HIPAA privacy and security compliance.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

HIPAA knowledge

Education

High school diploma or equivalent

Associate degree preferred

Tools

EHR software

Office software

Job description

We are seeking a Patient Access Representative to support front‑desk operations at MedCura Health. This role requires strong organizational abilities and effective communication skills to ensure a smooth and efficient experience for patients from the time they arrive through the completion of their visit.

Benefits:

Competitive salary

Annual incentives

Retention bonus

Medical, dental, and vision coverage

Retirement plan with employer match

Paid time off

Paid holidays

Company‑issued uniforms

Professional development opportunities

Continuing education opportunities

Eligibility for loan‑repayment programs

Additional benefits as offered

ScheduleFull-time

ShiftDay

Salary$16.00 - $22.00 / hour

Qualifications

• High school diploma or equivalent; an associate degree is preferred

• Experience in healthcare or front‑office settings is beneficial

• Strong interpersonal and communication skills

• Proficiency with EHR systems and office software

• Ability to manage multiple tasks in a fast‑paced environment

• Attention to detail and strong organizational abilities

• Knowledge of medical terminology is helpful

Responsibilities

• Welcome patients and visitors upon arrival and provide clear direction as needed.

• Register patients and verify information including insurance details and required documentation.

• Schedule appointments and manage patient flow to help maintain timely operations.

• Answer incoming calls, address general inquiries, and provide information about available services.

• Process patient payments and issue receipts for completed transactions.

• Maintain accurate records in the EHR system in accordance with organizational standards.

• Ensure compliance with privacy and security requirements including HIPAA and related regulations.