Patient Access Specialist

UC Irvine; Placentia (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Vacation time

Retirement plans

Job summary

UCI Health is seeking a Patient Access representative to support scheduling, registration, and pre-admission activities. The role requires collecting accurate patient demographics and applying compliant liability collection techniques before, during, and after the date of service.

This entry-level position emphasizes strong customer service and English communication skills, with expectations of teamwork across the health system and adherence to policies.

Qualifications

• High School Diploma or GED required.
• 0-1 year in Customer Service role.
• 0-1 year administrative experience in medical facility, health insurance, or related area preferred.
• Some colleg coursework required.
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate customer service skills appropriate to the job
• Excellent written and verbal communication skills in English
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System

Responsibilities

• Perform scheduling, registration, patient pre-admission and admission, reception and discharge functions.
• Obtain complete and accurate patient demographic information.
• Employ proper, compliant patient liability collection techniques before, during & after date of service.

Skills

Customer service

Communication skills

English proficiency

Time management

Education

High School Diploma or GED

Some college coursework

Job description

UCI Health is seeking a Patient Access representative to support scheduling, registration, and pre-admission activities. The role requires collecting accurate patient demographics and applying compliant liability collection techniques before, during, and after the date of service.

This entry-level position emphasizes strong customer service and English communication skills, with expectations of teamwork across the health system and adherence to policies.