Patient Access Specialist

Kansas Health System; Olathe (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

Kansas Health System in Olathe, KS is seeking a Patient Service Representative to greet patients and manage registration in outpatient settings. You will collect demographics and insurance information to ensure proper billing, while delivering professional financial communication with patients.

The role requires strong customer service skills, accuracy in data entry for EMR and coordination with multiple departments to support efficient patient flow.

Qualifications

• High school graduate or GED required.
• Experience in healthcare or customer service preferred.

Responsibilities

• Greet customers in a prompt, courteous manner.
• Verify patient information and collect demographics and insurance details.
• Schedule and coordinate appointments, manage reminders and updates.
• Answer phones, triage and route calls to appropriate staff.
• Collect co-pays and outstanding balances; balance daily payments.

Skills

Customer service

Front desk communication

Education

High School Diploma or GED

Tools

EMR system

Job description

Kansas Health System in Olathe, KS is seeking a Patient Service Representative to greet patients and manage registration in outpatient settings. You will collect demographics and insurance information to ensure proper billing, while delivering professional financial communication with patients.

The role requires strong customer service skills, accuracy in data entry for EMR and coordination with multiple departments to support efficient patient flow.