Patient Access & Registration Specialist

The University of Kansas Health System; North Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

The University of Kansas Health System is seeking a Patient Registration Representative to perform inpatient and outpatient registrations, collecting Demographics, Insurance information and payment details. The role emphasizes delivering excellent customer service and maintaining professional appearance within the health system.

The rep will ensure accurate data entry, aid in consent processes and comply with insurance regulations, while balancing cash and handling POS collections as required.

Qualifications

• High school diploma or GED is required.
• 1+ year of clerical/registration and/or customer service in health care is preferred.
• Strong customer service and communication skills are essential.
• Ability to collect co-pays and balance cash drawer as part of daily tasks.

Responsibilities

• Register inpatient and outpatient admissions for the Health System.
• Obtain accurate patient demographics, insurance information and demographics in the computer system.
• Explain facility policies and obtain consent for treatment and insurance forms.
• Balance cash drawer and handle POS collections as required.
• Maintain accurate documentation and adhere to Medicare/Medicaid rules.

Skills

Customer service

Registration processes

Cash handling

HIPAA compliance

Education

High School Diploma or GED

Job description

The University of Kansas Health System is seeking a Patient Registration Representative to perform inpatient and outpatient registrations, collecting Demographics, Insurance information and payment details. The role emphasizes delivering excellent customer service and maintaining professional appearance within the health system.

The rep will ensure accurate data entry, aid in consent processes and comply with insurance regulations, while balancing cash and handling POS collections as required.