Patient Access Specialist

MultiCare Health System; Bremerton (WA); On-site; USD 10,000 - 60,000; Part time

Job summary

MultiCare Health System is seeking a Patient Access Specialist responsible for patient admissions and pre-admission processes at their Off-Campus Emergency Departments. The role demands a blend of administrative skills and customer service excellence, ensuring a seamless experience for patients. Join a mission-driven team committed to community health and well-being, with opportunities for growth within Washington state's largest community health system.

Benefits

Comprehensive benefits package

Flexible schedules

Qualifications

• Graduate of health vocational program required.
• One year of admitting, billing, registration, or customer service experience may be considered in lieu of education.

Responsibilities

• Assure complete and accurate patient admissions/registrations.
• Pre-admit all scheduled patients to facilitate smooth admissions.
• Perform eligibility verification and resolve discrepancies.

Skills

Patient Admissions

Registration

Customer Service

Eligibility Verification

Education

Graduate of health vocational program

Job description

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You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 0.01_, Shift: Varies_, Schedule: Varies_

Position Summary

The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for welcoming patients at one of our Off-Campus Emergency Departments. This position works closely with both financial and clinical teams and will offer you the space to create the optimum patient experience.

Responsibilities

• You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
• You will obtain inpatient bed assignments and processes inpatient admission, to include arm banding, addressograph plate, and completion of necessary forms
• You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
• You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas
• You will complete comprehensive bedside or telephone interviews with patient, relative, or their representative to obtain pertinent demographic insurance and/or third party liability information
• You will perform eligibility verification and resolves any discrepancies, determine need for financial assistance recommendation and application, referring to the Financial Counselor where necessary
  
  

Requirements

• Graduate of health vocational program such as patient access, medical assistance, medical billing and insurance or medical general, required
• One year of admitting, billing, registration or custom service experience may be considered in lieu of education
  
  

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Belonging: We work to create a true sense of belonging for all our caregivers
• Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
• Market leadership: Washington state's largest community-based, locally governed health system
• Employee-centric: Named Forbes “America’s Best Employers by State” in 2023
• Technology: "Most Wired"health caresystem 15 years in a row
• Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn.
  
  

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.92 - $36.39 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Research Services, Biotechnology Research, and Hospitals and Health Care

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