Patient Access Specialist

Complete Care; Austin (TX); On-site; USD 35,000 - 55,000; Part time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Access Specialist to enhance patient experience at their state-of-the-art facility. In this pivotal role, you will be the first point of contact, ensuring seamless appointment scheduling and insurance verification. Your strong communication skills and customer service expertise will help patients navigate their healthcare journey with ease. Join a compassionate team that values collaboration and innovation, and enjoy flexible scheduling and opportunities for professional growth. If you're passionate about making a difference in patient care, this role is perfect for you!

Benefits

401(k) with Company Match

Tuition Reimbursement

Generous Paid Time Off

Flexible Scheduling

Employee Referral Bonus

Qualifications

• 1-2 years of medical insurance verification experience required.
• 2-3 years of customer service experience in the medical field.

Responsibilities

• Greet and assist patients both in-person and over the phone.
• Verify patient insurance and demographic information accurately.

Skills

Medical Insurance Verification

Customer Service

Communication Skills

Active Listening

Education

High School Diploma or GED

Tools

MS Office

EMR/EPM Systems

Job description

Position:Patient Access Specialist – (Days) 7a-7p
Location:Austin, Texas - Lakeway
Job Type:PRN, Flexible Shifts

Patient Access Specialist – Join Our Growing Team and Make a Difference!

The Patient Access Specialist serves as the first point of contact for our patients, ensuring a smooth and efficient process from appointment scheduling to insurance verification. This is a crucial role in ensuring patients have the information and support they need to access care seamlessly. We're looking for a passionate Patient Access Specialist to join our state-of-the-art, free standing emergency room.

About us

At Complete Care, we are committed to providing high-quality, compassionate healthcare to our patients. We believe that every role, no matter how behind-the-scenes, plays an essential part in helping us deliver the best care possible.

Why you’ll love working with us:

• Competitive pay
• 401(k) with Company Match
• Opportunities for career growth and continuing education (tuition reimbursement)
• Generous paid time off and flexible scheduling
• Employee Referral Bonus
• A supportive, collaborative, and positive work culture

What you’ll be doing:

• Greet and assist patients both in-person and over the phone, registration, and inquiries.
• Verify patient insurance and demographic information accurately.
• Provide strong phone and verbal communication skills along with active listening.
• Collect necessary paperwork and coordinate with various departments for patient care.
• Provide excellent customer service and resolve patient questions or issues.

What we’re looking for:

• 1-2 years of medical insurance verification experience required.
• 2-3 years of customer service experience in the medical field.
• BLS certification through the American Heart Association is required within sixty (60) days from start date.
• High School Diploma or GED required.
• Experience with MS Office, EMR/EPM systems.
• MUSTbe flexible with schedule; including day, evening, weekend hours, and holidays per facility needs.

Why Work with Us?
AtComplete Care, our employees are our greatest asset. We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference.

Apply Today:
If you are a motivated individual who thrives in a fast-paced environment and is passionate about making a positive impact on patient care, we want to hear from you! Apply online at:www.visitcompletecare.com .