Patient Access Specialist II- Practice Operations- Remote Opportunity

University of Maryland Faculty Physicians Incorporated; Baltimore (MD); Remote; USD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen im Gesundheitswesen bietet eine spannende Gelegenheit für eine Position im medizinischen Büro. In dieser Rolle sind Sie verantwortlich für die Verwaltung von Terminanforderungen und die Bereitstellung eines exzellenten Kundenservices. Sie werden wertvolle Erfahrungen in einem positiven und kollaborativen Arbeitsumfeld sammeln, das die persönliche und berufliche Entwicklung unterstützt. Wenn Sie eine Leidenschaft für die Patientenversorgung haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wettbewerbsfähiges Gehalt

Gesundheits- und Lebensversicherungen

Karriereentwicklungsmöglichkeiten

Positive Arbeitsumgebung

Qualifications

• Mindestens 2 Jahre Erfahrung im medizinischen Büro oder Callcenter.
• Starke Fähigkeiten im Kundenservice und in der Telefonetikette.

Responsibilities

• Beantwortung von Terminanforderungen über Telefon, E-Mail und andere Nachrichten.
• Genaues Datenmanagement während des Planungsprozesses.

Skills

Kundenservice

Datenentry

Telefonetikette

Computerkenntnisse

Education

High School Diploma oder GED

Tools

Terminplanungssoftware

Elektronische Gesundheitsakten

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for competitive salary based on experience and qualifications
- Total rewards package supporting health, life, career, and retirement
- Positive and collaborative work environment
- Chance to contribute to patient care by managing appointment requests
- Valuable experience gained in a medical office or call center setting

What to Expect (Job Responsibilities):
- Respond to a high volume of appointment requests via telephone calls, emails, and other electronic messages
- Schedule appropriate medical exams, procedures, and tests
- Collect demographic information and perform insurance registration as needed
- Maintain accurate data entry throughout the scheduling process
- Provide excellent customer service and demonstrate strong phone etiquette

What is Required (Qualifications):
- High school diploma or general education degree (GED) preferred
- Minimum of 2 years of medical office or call center experience
- Entry-level computer skills as determined by department requirements
- Strong customer service and phone etiquette skills
- Accurate data entry skills

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced medical office or call center environment
- Knowledge of medical terminology
- Familiarity with scheduling software or electronic health record systems

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #MedicalOfficeExperience

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