Patient Access Specialist

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 38,000 - 60,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an administrative professional to manage patient registrations, verify insurance, and coordinate scheduling in a fast-paced hospital setting.

The role involves verifying demographic and financial information, entering data into the registration and billing systems, and assisting with related front-office duties to ensure smooth patient flow and accurate billing across multiple locations.

Qualifications

• Experience in healthcare registration/billing preferred.
• Strong customer service and data entry skills.
• Knowledge of patient registration systems and insurance verification.

Responsibilities

• Communicates with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts.
• Interviews patients and families to obtain complete and accurate demographic and financial information and ensures all necessary questionnaires and forms are completed according to pre-determined requirements by government or regulatory agencies.
• Enters data into system for registration, billing, patient tracking, charge capture, and reconciliation in a fast, efficient way to minimize patient wait times.
• Verifies insurance coverage and/or validates authorizations if applicable.
• Explains regulatory financial requirements to patient or responsible party and collects/posts deposits or deductible amounts as required.
• Assists Patient Accounting by capturing accurate and compliant data elements to produce clean claims, preventing denials and delayed payments.
• Ensures wait time communication occurs by updating schedulers and patient information tools as appropriate.
• Schedules patient appointments when needed, including referral from faxes, phones, or other instructions and contacts physician offices to resolve discrepancies.

Skills

Medical terminology

Communication skills

Multitasking

Flexible schedule

Travel readiness

Education

High school diploma or equivalent

College degree

Job description

Children’s Healthcare of Atlanta is seeking an administrative professional to manage patient registrations, verify insurance, and coordinate scheduling in a fast-paced hospital setting.

The role involves verifying demographic and financial information, entering data into the registration and billing systems, and assisting with related front-office duties to ensure smooth patient flow and accurate billing across multiple locations.