Patient Access & Insurance Verification Specialist

Children's Healthcare of Atlanta; Chamblee (GA); On-site; USD 38,000 - 48,000; Part time

Job summary

Children’s Healthcare of Atlanta is seeking a Patient Access specialist to verify insurance, register patients, and schedule appointments in a busy clinical environment.

You will collaborate with patients, families, physicians, and billing staff to ensure accurate information and prompt payment, with flexibility to work nights, weekends, and holidays as needed. Strong communication and attention to detail support your success in this essential role.

Qualifications

• 1 year of experience in healthcare or related clerical, accounting, or customer service experience. Bachelor’s degree or equivalent education may be considered in lieu of experience.
• Understanding of medical terminology and basic medical office procedures.
• Familiarity with patient registration and billing workflows.

Responsibilities

• Communicates with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts.
• Interviews patients and families to obtain complete and accurate demographic and financial information and ensures all necessary questionnaires and forms are completed.
• Enters data into system for registration, billing, patient tracking, charge capture, and reconciliation to minimize patient wait times.
• Verifies insurance coverage and/or validates authorizations if applicable.
• Explains regulatory financial requirements and collects deposits or deductible amounts as required.
• Assists Patient Accounting by capturing accurate data to produce clean claims and prevent denials.
• Schedules patient appointments and coordinates all aspects of scheduling including referrals and provider visits.
• Maintains patient confidentiality and supports daily office operations.

Skills

Medical terminology

Customer service

Verbal/written communication

Multitasking

Flexible schedule

Travel to locations

Education

High school diploma or equivalent

Tools

Registration systems

Insurance verification systems

Medicaid portals

Job description

Children’s Healthcare of Atlanta is seeking a Patient Access specialist to verify insurance, register patients, and schedule appointments in a busy clinical environment.

You will collaborate with patients, families, physicians, and billing staff to ensure accurate information and prompt payment, with flexibility to work nights, weekends, and holidays as needed. Strong communication and attention to detail support your success in this essential role.