Patient Access & Services Specialist

Spectrum Health; Bridgman (MI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

On-demand pay

Discounts directory

Job summary

Corewell Health in Bridgman seeks a Patient Services Representative to deliver registration, concierge and clerical support for patients. You will work with a team to register patients, assist with check-out, schedule appointments and referrals, and coordinate with EPIC/EMR records.

The role emphasizes accurate insurance authorizations, patient financial services support, and a patient-centered approach in a busy healthcare setting.

Qualifications

• 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience.

Responsibilities

• Registration, concierge and clerical services for patients.
• Schedule patient appointments and referrals; assist with in-office procedures and tests.
• Obtain insurance authorizations or verify prior authorizations; support appeals as needed.
• EMR/EHR scanning and Right Fax uploading to EPIC; training new team members.

Education

High School Diploma or equivalent

Job description

Corewell Health in Bridgman seeks a Patient Services Representative to deliver registration, concierge and clerical support for patients. You will work with a team to register patients, assist with check-out, schedule appointments and referrals, and coordinate with EPIC/EMR records.

The role emphasizes accurate insurance authorizations, patient financial services support, and a patient-centered approach in a busy healthcare setting.