Patient Access Services Leader — Drive Care & Access

Vivent Health; Texas; Hybrid; USD 68.000 - 78.000; Vollzeit

Benefits dieser Stelle

PTO & Holidays

401(k) with employer match

Parental leave

Zusammenfassung

Vivent Health in Texas is seeking a Patient Access Services Manager to provide daily operational leadership and direct supervision of HIM Coordinators and Referral Specialists. You will standardize workflows, monitor performance, coach staff, and improve medical-record processing, referrals, and insurance verifications across locations.

The role collaborates with the Director of Patient Access Services to ensure timely, accurate patient access services, while maintaining compliance with

Qualifikationen

• Bachelor's degree in healthcare administration, health information management, business administration, or related field.
• Minimum of 3 years in patient access, health information management, referrals, insurance verification, revenue cycle, or related healthcare function.
• 2 years leading and developing people; collaborative, mission-driven team environment.
• Working knowledge of patient registration, insurance coverage, medical terminology, referrals, prior authorizations, and health-information workflows.
• Knowledge of HIPAA and healthcare privacy and confidentiality requirements.
• Experience using an electronic health record system and proficiency with Microsoft Office, reporting tools, and virtual platforms.

Aufgaben

• Provide direct supervision, coaching, training, and performance feedback to HIM Coordinators and Referral Specialists.
• Coordinate onboarding, competency development, and continuing education.
• Lead team meetings, evaluations, and coaching with the Director.
• Monitor performance metrics, assure timely completion of requests and referrals, and maintain quality standards.
• Ensure compliance with privacy and regulatory requirements across all locations.

Kenntnisse

Leadership

Coaching

Staff development

Communication

Problem-solving

Customer service

Ausbildung

Bachelor's degree in healthcare administration or health information management

Tools

Electronic health record (EHR) system

Microsoft Office

Jobbeschreibung

Vivent Health in Texas is seeking a Patient Access Services Manager to provide daily operational leadership and direct supervision of HIM Coordinators and Referral Specialists. You will standardize workflows, monitor performance, coach staff, and improve medical-record processing, referrals, and insurance verifications across locations.

The role collaborates with the Director of Patient Access Services to ensure timely, accurate patient access services, while maintaining compliance with