Patient Access Operations Leader

UMC Health System; Lubbock (TX); Híbrido; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

UMC Health System in Texas is seeking a Manager of Patient Access to lead Admitting and EC Business Office operations, ensuring top-tier customer service within regulatory guidelines. The role oversees policy development, staff training, budgeting, and cross-department collaboration to optimize cash flow and patient placement processes.

The position requires strong leadership, analytical, and communication skills, with focus on compliance, staff development, and service excellence across

Formación

• Bachelor's or equivalent in a relevant field.
• Experience in hospital operations preferred.
• Strong communication and leadership abilities.

Responsabilidades

• Develops and implements departmental policies and procedures to assure the goals and responsibilities of the department are met.
• Oversees the compliance efforts in the Admissions department; develops and updates training material for staff.
• Assist/Manage Patient Placement Center.
• Develops operating and capital budgets on an annual basis.
• Develops and implements customer service initiatives in Admitting, ECBO and Lab and 6th floor.
• Oversee and implement improvement activities with regards to confidentiality and HIPAA requirements.
• Develops staff job descriptions; evaluates staff performance and provides feedback.
• Conducts staff meetings to communicate departmental and Hospital information, and to maintain morale.

Conocimientos

Leadership

Customer service

Analytical skills

Communication skills

Budgeting

HIPAA knowledge

Educación

Bachelor's Degree in Healthcare Administration

Descripción del empleo

UMC Health System in Texas is seeking a Manager of Patient Access to lead Admitting and EC Business Office operations, ensuring top-tier customer service within regulatory guidelines. The role oversees policy development, staff training, budgeting, and cross-department collaboration to optimize cash flow and patient placement processes.

The position requires strong leadership, analytical, and communication skills, with focus on compliance, staff development, and service excellence across