PATIENT ACCESS SERVICE REP, FCP - NORTH HILLS OCCUPATIONAL HLTH

Froedtert Health; Menomonee Falls (WI); Vor Ort; USD 22.000 - 28.000; Teilzeit

Benefits dieser Stelle

Paid time off

Tuition assistance

Career growth opportunities

Retirement plan

Health insurance

Zusammenfassung

Froedtert Health in Menomonee Falls, WI, seeks a Part-time Patient Access Service Representative to join the on-site front desk team. 20 hours weekly, Monday–Friday 8am–4:30pm. You will greet patients, assist with check-in, and deliver a friendly, efficient experience.

One year of customer service or receptionist experience required; healthcare setting preferred. Proficiency in Outlook, Excel and Word, plus strong communication, is essential.

Qualifikationen

• A minimum of one year of experience as a receptionist/assistant or in a customer service field is required.
• Healthcare setting experience is preferred but not required.

Aufgaben

• Greet patients and visitors and create a welcoming, helpful experience.
• Provide front-desk support and handle phone inquiries.
• Maintain accurate patient information and assist with check-in tasks.

Kenntnisse

Customer service

Communication

Organization

Multi-tasking

Ausbildung

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Jobbeschreibung

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our CP-NORTH HILLS HEALTH CENTER facility.

This job is ON - SITE.

FTE: 0.500000

Standard Hours: 20.00

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MENOMONEE FALLS at our CP-NORTH HILLS HEALTH CENTER facility.

This job is ON - SITE.

FTE: 0.500000

Standard Hours: 20.00

Shift: Shift 1

Shift Details: Monday - Friday, 8am - 4:30pm, 2/3 days per week

Job Summary: The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.

EXPERIENCE DESCRIPTION: A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.

EDUCATION DESCRIPTION: High School diploma or equivalent is preferred.

SPECIAL SKILLS DESCRIPTION: Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.

Perks & Benefits At Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.