Patient Access & Scheduling Specialist (Night Shift)

UNC Health; Smithfield (NC); On-site; USD 26,000 - 37,000; Part time

Job summary

UNC Health in Smithfield, NC is seeking a Part Time Patient Registration specialist to support ADT and other clinical systems. You will verify demographics and insurance, schedule appointments, and process upfront payments during a 24-hour weekly night shift on site.

The role requires a High School Diploma or GED and at least two years of customer service/clerical experience, with on-site responsibilities and salary ranging from $18.84 to $26.77 per hour.

Qualifications

• High School Diploma or GED is required.
• Two years of customer service and/or clerical experience preferred.

Responsibilities

• Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
• Schedules all new and follow-up patient appointments as required. Attempt to reschedule cancellations whenever possible. Communicates cancellations to provider as necessary.
• Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure. Ensures document is scanned/saved to correct location and is legible.
• Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients.
• Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.
• Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilizes system work queues as a daily part of the registration process to minimize errors.

Skills

Customer service

Clerical skills

Education

High School Diploma or GED

Job description

UNC Health in Smithfield, NC is seeking a Part Time Patient Registration specialist to support ADT and other clinical systems. You will verify demographics and insurance, schedule appointments, and process upfront payments during a 24-hour weekly night shift on site.

The role requires a High School Diploma or GED and at least two years of customer service/clerical experience, with on-site responsibilities and salary ranging from $18.84 to $26.77 per hour.