Patient Access Coordinator

Rural Psychiatry Associates; Great Falls (MT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Life Insurance

Short & Long-Term Disability

Job summary

Rural Psychiatry Associates in Great Falls, MT seeks a Patient Access Coordinator to be the friendly first point of contact for patients and visitors, ensuring smooth check-in and appointment flow. This in-office role supports telehealth and onboarding while upholding HIPAA standards.

The position requires strong customer service, clear communication, and proficiency with EHR systems to verify insurance and obtain prior authorizations, maintaining accurate records.

Qualifications

• Customer-focused and professional communication.
• Ability to multitask in a fast-paced office environment.
• Detail-oriented with accurate data entry and record-keeping.
• Experience with healthcare scheduling or EHR preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors
• Schedule appointments and coordinate patient care access
• Verify insurance and obtain prior authorizations
• Maintain accurate patient information and documentation
• Support telehealth appointments and patient onboarding
• Collaborate with providers and internal teams to ensure smooth operations
• Maintain HIPAA compliance and patient confidentiality

Skills

Customer service

Communication

Multitasking

Attention to detail

Organization

Computer proficiency

Tools

EHR systems

Job description

Patient Access Coordinator

At Rural Psychiatry Associates, we are committed to bringing quality mental health services to rural and underserved communities across the country. We are looking for a Patient Access Coordinator who is compassionate, organized, and ready to make a meaningful impact every day.

This role is ideal for someone who enjoys helping people, thrives in a fast-paced healthcare environment, and values teamwork and purpose-driven work.

Position Details

• Full-Time
• In-Office Position – Great Falls, MT

What You'll Do

• Serve as the first point of contact for patients and visitors
• Schedule appointments and coordinate patient care access
• Verify insurance and obtain prior authorizations
• Maintain accurate patient information and documentation
• Support telehealth appointments and patient onboarding
• Collaborate with providers and internal teams to ensure smooth operations
• Maintain HIPAA compliance and patient confidentiality

What We're Looking For

• Strong customer service and communication skills
• Ability to multitask and stay organized
• Attention to detail and accuracy
• Computer proficiency and ability to learn new systems
• Healthcare scheduling or EHR experience preferred

Benefits

• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Life Insurance
• Short & Long-Term Disability