Compassionate Patient Access Coordinator for Scheduling

Rural Psychiatry Associates; Grand Forks (ND); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Life Insurance

Disability Insurance

Job summary

Rural Psychiatry Associates is seeking a Patient Access Coordinator in Grand Forks, ND. This in-office full-time role (11AM–8PM) focuses on welcoming patients, scheduling appointments, and ensuring smooth access to care. You’ll verify insurance, support onboarding, and collaborate with clinicians to maintain efficient operations.

The ideal candidate has strong communication, organization, and computer skills, with familiarity with scheduling or EHR systems. Compassion and teamwork are essential.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized.
• Attention to detail and accuracy.
• Computer proficiency and ability to learn new systems.
• Healthcare scheduling or EHR experience preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Schedule appointments and coordinate patient care access.
• Verify insurance and obtain prior authorizations.
• Maintain accurate patient information and documentation.
• Support telehealth appointments and patient onboarding.
• Collaborate with providers and internal teams to ensure smooth operations.
• Maintain HIPAA compliance and patient confidentiality.

Skills

Customer service

Communication

Multitasking

Organization

Attention to detail

Computer proficiency

EHR experience

Job description

Rural Psychiatry Associates is seeking a Patient Access Coordinator in Grand Forks, ND. This in-office full-time role (11AM–8PM) focuses on welcoming patients, scheduling appointments, and ensuring smooth access to care. You’ll verify insurance, support onboarding, and collaborate with clinicians to maintain efficient operations.

The ideal candidate has strong communication, organization, and computer skills, with familiarity with scheduling or EHR systems. Compassion and teamwork are essential.