Patient Access Coordinator

Rural Psychiatry Associates; Anchorage (AK); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Life Insurance

Short & Long-Term Disability

Job summary

Rural Psychiatry Associates seeks a Patient Access Coordinator to welcome patients in person and manage scheduling and information intake in Anchorage, AK. The role supports insurance verification, prior authorizations, and patient onboarding while ensuring accurate records and HIPAA compliance.

The position is in-office, full-time, and emphasizes teamwork and compassionate patient service in a rural health context.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized.
• Attention to detail and accuracy.
• Computer proficiency and ability to learn new systems.
• Healthcare scheduling or EHR experience preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Schedule appointments and coordinate patient care access
• Verify insurance and obtain prior authorizations
• Maintain accurate patient information and documentation
• Support telehealth appointments and patient onboarding
• Collaborate with providers and internal teams to ensure smooth operations
• Maintain HIPAA compliance and patient confidentiality

Skills

Customer service

Communication

Multitasking

Attention to detail

EHR experience

Tools

Scheduling software

Insurance verification software

Job description

Patient Access Coordinator

At Rural Psychiatry Associates, we are committed to bringing quality mental health services to rural and underserved communities across the country. We are looking for a Patient Access Coordinator who is compassionate, organized, and ready to make a meaningful impact every day.

This role is ideal for someone who enjoys helping people, thrives in a fast-paced healthcare environment, and values teamwork and purpose-driven work.

Position Details

• Full-Time
• In-Office Position – Anchorage, AK

What You'll Do

• Serve as the first point of contact for patients and visitors
• Schedule appointments and coordinate patient care access
• Verify insurance and obtain prior authorizations
• Maintain accurate patient information and documentation
• Support telehealth appointments and patient onboarding
• Collaborate with providers and internal teams to ensure smooth operations
• Maintain HIPAA compliance and patient confidentiality

What We're Looking For

• Strong customer service and communication skills
• Ability to multitask and stay organized
• Attention to detail and accuracy
• Computer proficiency and ability to learn new systems
• Healthcare scheduling or EHR experience preferred

Benefits

• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Life Insurance
• Short & Long-Term Disability