Patient Access & Scheduling Specialist I

MUSC Children's Health; North Charleston (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Medical University Hospital Authority (MUHA) operates MUSC Children's Health at the Summey Medical Pavilion. The Patient Access Services Representative provides high-level customer service, registers patients, and prepares accounts for billing to maximize payments for hospital and clinic services.

This role verifies payment methods (insurance, self-pay, agency), arranges payment plans, assists with financial aid programs, and collects copays/deductibles while addressing basic billing inquiries.

Qualifications

• High school diploma or GED with 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Register patients and prepare accounts for inpatient and outpatient billing.
• Assist in collecting copayments and deductibles and answer basic billing inquiries.
• Schedule children's appointments and procedures at the Summey Medical Pavilion.

Skills

Customer service

Communication skills

Education

High school diploma or GED

Tools

Hospital information systems

Word processing

Job description

Medical University Hospital Authority (MUHA) operates MUSC Children's Health at the Summey Medical Pavilion. The Patient Access Services Representative provides high-level customer service, registers patients, and prepares accounts for billing to maximize payments for hospital and clinic services.

This role verifies payment methods (insurance, self-pay, agency), arranges payment plans, assists with financial aid programs, and collects copays/deductibles while addressing basic billing inquiries.