Patient Access & Scheduling Specialist I

Louisville Metro Government; Louisville (KY); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Group Term Life

Supplemental Life

AD&D

Sick Leave

Vacation

Holiday Pay

Kentucky Retirement Systems

457 Deferred Comp

Tuition Assistance

Job summary

Family Health Centers (FHC) in Louisville seeks a clerical assistant to admit and register patients over the phone and at multiple clinic locations. The role supports scheduling and patient communications under supervision.

The position requires a high school diploma or equivalent and 3 months of health care clerical experience or related certification. Availability for extended hours and travel to other locations is expected.

Qualifications

• High school diploma or equivalent required.
• 3 months of clinical/clerical experience in health care OR certification in medical clerical field.
• Equivalent training/experience may be substituted per Civil Service.

Responsibilities

• Manage appointments for multiple providers and services at multiple clinics.
• Answer, screen, and process medical service requests.
• Schedule and update patient appointments via PMS and portals.

Skills

Clerical work

Public contact

Phone registration

Multisite scheduling

Education

High school diploma or equivalent

Medical Office Specialist certification

Tools

PMS

Job description

Family Health Centers (FHC) in Louisville seeks a clerical assistant to admit and register patients over the phone and at multiple clinic locations. The role supports scheduling and patient communications under supervision.

The position requires a high school diploma or equivalent and 3 months of health care clerical experience or related certification. Availability for extended hours and travel to other locations is expected.