Ambulatory Access & Scheduling Specialist

UC Health; Kentucky; On-site; USD 36,000 - 48,000; Full time

Job summary

UC Health is seeking Ambulatory Access Center Representatives to join our team in Kentucky. The role focuses on delivering scheduling support and accurate appointment information to ambulatory patients, while registering patients for applicable departments.

This entry-level position requires a high school diploma or GED, with 0-6 months of experience preferred. Strong customer service, communication, and attention to detail are essential in a fast-paced call center environment.

Qualifications

• High school diploma or GED required.
• 0-6 months experience preferred.
• Excellent customer service and communication skills.
• Knowledge of medical terminology.
• Excellent attention to detail.

Responsibilities

• The Access Center Representative provides scheduling support and appointment information to UC Health ambulatory patients. Agents schedule appointments and complete registration for identified UC Health ambulatory departments.

Skills

Customer service

Work under pressure

Medical terminology

Attention to detail

Written and verbal communication

Education

High school diploma or GED

Job description

UC Health is seeking Ambulatory Access Center Representatives to join our team in Kentucky. The role focuses on delivering scheduling support and accurate appointment information to ambulatory patients, while registering patients for applicable departments.

This entry-level position requires a high school diploma or GED, with 0-6 months of experience preferred. Strong customer service, communication, and attention to detail are essential in a fast-paced call center environment.