Patient Access & Scheduling Specialist - Growth & Benefits

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Lake Saint Louis (MO); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition support

Job summary

Mercy Imaging West County is seeking a Patient Access Representative to facilitate entry into Mercy facilities, including scheduling, registration, and financial clearance. You will verify insurance, collect patient financial responsibility, and maintain accurate records while delivering compassionate service.

The role emphasizes attention to detail, HIPAA compliance, and teamwork in a fast-paced healthcare environment across Mercy facilities.

Qualifications

• Solid customer service and communication skills.
• Excellent attention to detail and organizational abilities.
• Ability to multi-task and work accurately in a fast-paced environment.
• Basic computer proficiency and keyboarding skills.

Responsibilities

• Greet patients and callers with a professional demeanor and provide excellent service.
• Register patients, verify demographics and insurance, and schedule appointments.
• Verify eligibility, benefits, and authorization requirements; complete referrals and documentation.
• Discuss financial responsibility and collect payments when applicable; post patient payments.

Skills

Customer service

Attention to detail

Multi-tasking

Communication skills

Education

High school diploma or GED

Tools

Computer literacy

Job description

Mercy Imaging West County is seeking a Patient Access Representative to facilitate entry into Mercy facilities, including scheduling, registration, and financial clearance. You will verify insurance, collect patient financial responsibility, and maintain accurate records while delivering compassionate service.

The role emphasizes attention to detail, HIPAA compliance, and teamwork in a fast-paced healthcare environment across Mercy facilities.