Patient Access & Scheduling Specialist — Great Benefits

Geisinger; Mechanicsville (PA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health benefits starting day one

401(k) with employer contributions

Tuition reimbursement

Paid time off

Job summary

Geisinger Healthplex Woodbine seeks a front line office assistant to support the department. You will greet and register patients, assist with check-out, and schedule future appointments as applicable.

You will handle insurance responses, verify demographics, collect fees, process disclosures, and maintain confidentiality under HIPAA. Strong clerical and customer service skills are essential.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year related work experience preferred.
• Strong clerical and customer service skills.

Responsibilities

• Check patients in for appointments and verify demographics; monitor wait times and communicate changes.
• Read and interpret insurance responses; assign primary/secondary/tertiary insurance per encounter.
• Obtain necessary signatures and provide disclosures while ensuring privacy and HIPAA compliance.
• Communicate financial obligations and collect fees at the time of service as appropriate.
• Schedule follow-up appointments and referrals; process multi-channel messages.

Skills

Clerical

Communication

Customer Service

Office Politics

Confidentiality

Education

High School Diploma or Equivalent (GED)

Job description

Geisinger Healthplex Woodbine seeks a front line office assistant to support the department. You will greet and register patients, assist with check-out, and schedule future appointments as applicable.

You will handle insurance responses, verify demographics, collect fees, process disclosures, and maintain confidentiality under HIPAA. Strong clerical and customer service skills are essential.