Patient Access Specialist: Check-in, Scheduling & Billing

Geisinger; State College (Centre County); On-site; USD 32,000 - 42,000; Full time

Job summary

Geisinger Healthplex State College is seeking a front-line support specialist to manage daily office tasks and patient flow. Responsibilities include greeting patients, registering their information, and coordinating check-in and check-out processes.

The role also involves scheduling follow-up appointments, communicating insurance details, and collecting applicable fees while ensuring privacy and accuracy of records. A high school diploma and at least 1 year of related experience are preferred.

Qualifications

• Education: High School Diploma or Equivalent (GED) - Required.
• Experience: Minimum of 1 year related work experience preferred.
• Skills: Clerical, Communication, Customer Service, Office Politics and Confidentiality.

Responsibilities

• Check patients in for appointments and verify demographics.
• Assist with patient check-out and scheduling future appointments.
• Explain financial obligations and collect payments at time of service as applicable.
• Maintain patient privacy and HIPAA compliance; ensure confidential records.

Skills

Clerical

Communication

Customer Service

Office Politics

Education

High School Diploma

Job description

Geisinger Healthplex State College is seeking a front-line support specialist to manage daily office tasks and patient flow. Responsibilities include greeting patients, registering their information, and coordinating check-in and check-out processes.

The role also involves scheduling follow-up appointments, communicating insurance details, and collecting applicable fees while ensuring privacy and accuracy of records. A high school diploma and at least 1 year of related experience are preferred.