Patient Access & Scheduling Specialist

20 Elliot Hospital of the City of Manchester; Whiting (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, dental, prescription, and视ion

Disability & Life Insurance

Tuition Reimbursement

403(b) Retirement Savings Plan

Job summary

Elliot Health System is seeking a motivated Front Desk Representative to join our administrative team. The role involves greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics, retrieving and updating medical records, and handling payments.

You will work Monday to Friday from 8:15 am to 4:45 pm, using MS Office and healthcare office protocols to support a smooth patient flow and efficient front desk operations.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare or front-desk roles preferred.
• Proficient with MS Office and basic office equipment.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office.
• Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments.
• Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients.
• Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Skills

Front desk

Customer service

Multitasking

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Elliot Health System is seeking a motivated Front Desk Representative to join our administrative team. The role involves greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics, retrieving and updating medical records, and handling payments.

You will work Monday to Friday from 8:15 am to 4:45 pm, using MS Office and healthcare office protocols to support a smooth patient flow and efficient front desk operations.