Patient Services Specialist – Front Desk & Scheduling

Elliot Health System; Manchester (NH); On-site; USD 33,000 - 42,000; Full time

Job summary

Elliot Health System is seeking a Front Desk Clerk to support patient registration, scheduling, and billing at the Manchester, NH campus. The role requires greeting patients, verifying insurance, collecting fees, and coordinating referrals and appointments with care teams.

Responsibilities include maintaining accurate demographic data, updating records, and ensuring smooth clinic operations during the 8am-5pm schedule.

Qualifications

• Experience performing front desk duties in a medical setting.
• Ability to verify insurance and collect payments.
• Strong attention to accuracy in registrations and charges.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses procedures for writing referrals and scheduling referrals with specialists and tests.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patients, collects payments, and schedules follow-up or specialty appointments as needed.
• Maintains providers' schedules and confirms daily appointments.
• Suggests improvements to registration and administrative processes.

Skills

Greeting patients

Front desk operations

Phone handling

Appointment scheduling

Medical records

Billing/charges

Job description

Elliot Health System is seeking a Front Desk Clerk to support patient registration, scheduling, and billing at the Manchester, NH campus. The role requires greeting patients, verifying insurance, collecting fees, and coordinating referrals and appointments with care teams.

Responsibilities include maintaining accurate demographic data, updating records, and ensuring smooth clinic operations during the 8am-5pm schedule.