Patient Service Specialist: Front Desk & Scheduling

Solution for Health International; Hooksett (NH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Prescription coverage

Short-term disability

Long-term disability

Life insurance

Tuition Reimbursement

403(b) Retirement Savings Plan

Job summary

Elliot Health System's Elliot Family Medicine at Hooksett is seeking a front desk representative to support clerical operations, greet patients, schedule appointments, verify insurance, and manage patient charges and records with a focus on efficient registration and accuracy.

The role involves assisting with referrals, authorizations, and payments, maintaining provider schedules, and improving registration processes to enhance patient care and administrative efficiency.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Software/Hardware: Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients.

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Elliot Health System's Elliot Family Medicine at Hooksett is seeking a front desk representative to support clerical operations, greet patients, schedule appointments, verify insurance, and manage patient charges and records with a focus on efficient registration and accuracy.

The role involves assisting with referrals, authorizations, and payments, maintaining provider schedules, and improving registration processes to enhance patient care and administrative efficiency.