Patient Access & Front Desk Specialist

20 Elliot Hospital of the City of Manchester; Virginia; On-site; USD 32,000 - 42,000; Part time

Job summary

SolutionHealth's Elliot Family Medicine at Bedford is seeking a friendly front desk representative to handle clerical tasks, greet patients, register them, and support front desk operations. You will verify addresses and insurance, schedule referrals and appointments, process charges, collect payments, and help maintain accurate patient records with a courteous, patient‑centered approach.

This 16‑hour weekly shift runs Monday to Thursday, 8am–12pm; a high school diploma and MS Office proficiency

Qualifications

• High School Diploma or equivalent required.
• Experience in health care setting preferred.
• Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate procedures for referrals and correct protocols.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office.
• Collects payments and schedules follow-up appointments.
• Maintains providers schedules and day-to-day registrations.

Skills

Customer service

Front desk operations

Phone etiquette

Education

High School Diploma

Tools

MS Office

Job description

SolutionHealth's Elliot Family Medicine at Bedford is seeking a friendly front desk representative to handle clerical tasks, greet patients, register them, and support front desk operations. You will verify addresses and insurance, schedule referrals and appointments, process charges, collect payments, and help maintain accurate patient records with a courteous, patient‑centered approach.

This 16‑hour weekly shift runs Monday to Thursday, 8am–12pm; a high school diploma and MS Office proficiency