Healthcare Front Desk Specialist: Patient Care & Scheduling

20 Elliot Hospital of the City of Manchester; Tennessee; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Tuition Reimbursement

403(b) Retirement Savings Plan

Short-term/Long-term disability and—L

Life insurance

Job summary

Elliot Health System is seeking a front desk representative to handle clerical support and patient registration in a healthcare setting. The role includes greeting patients, answering phones, scheduling appointments, and processing charges with accuracy.

The ideal candidate will have a High School Diploma or equivalent and prior healthcare experience; proficiency in MS Office is required. This position offers comprehensive health benefits and a standard weekday schedule.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office.
• Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• Maintains providers schedules, optimizing effective scheduling of appointments.
• Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients.

Skills

Front desk operations

Customer service

Phone etiquette

Scheduling appointments

Medical records handling

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Elliot Health System is seeking a front desk representative to handle clerical support and patient registration in a healthcare setting. The role includes greeting patients, answering phones, scheduling appointments, and processing charges with accuracy.

The ideal candidate will have a High School Diploma or equivalent and prior healthcare experience; proficiency in MS Office is required. This position offers comprehensive health benefits and a standard weekday schedule.