Patient Access & Scheduling Specialist

Jobvite, Inc.; West Des Moines (IA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

401(k) with match

Profit sharing

PTO and paid holidays

Health insurance

Dental and vision

Job summary

The Iowa Clinic is seeking a Patient Access Representative to join our team across Ankeny, West Des Moines, Waukee, Urbandale and Downtown locations. You will handle registration, scheduling, and patient materials with a focus on friendly, accurate service.

You’ll be the first touchpoint for patients, coordinate with clinical staff, and help ensure a smooth patient flow. Clinic hours are standard daytime shifts, with a strong emphasis on the Iowa Clinic Experience and patient satisfaction.

Qualifications

• High School diploma or equivalent required.
• Medical experience in a medical office setting preferred.
• Highly motivated to work in a healthcare setting.

Responsibilities

• Represent the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
• Serve as a resource to registration, scheduling and clinical staff.
• Strive to create The Iowa Clinic Experience with each interaction.

Skills

Customer service

Communication

Scheduling coordination

Education

High school diploma or equivalent

Job description

The Iowa Clinic is seeking a Patient Access Representative to join our team across Ankeny, West Des Moines, Waukee, Urbandale and Downtown locations. You will handle registration, scheduling, and patient materials with a focus on friendly, accurate service.

You’ll be the first touchpoint for patients, coordinate with clinical staff, and help ensure a smooth patient flow. Clinic hours are standard daytime shifts, with a strong emphasis on the Iowa Clinic Experience and patient satisfaction.