Patient Access Representative (Full-Time)

Jobvite, Inc.; Altoona (IA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with employer match and profit‑

Generous PTO accruals

Job summary

The Iowa Clinic is seeking a Patient Access Representative to join our team. You will register patients, help coordinate scheduling, distribute patient materials, and communicate any delays or changes to ensure smooth clinic operations across Ankeny, West Des Moines, Waukee, Urbandale and Downtown locations.

A successful candidate will be detail-oriented, customer-focused and capable of serving as a positive resource for both patients and staff while working standard clinic hours.

Qualifications

• High School diploma or equivalent required.
• Medical Experience in a medical office setting preferred.
• Highly motivated to work in a healthcare setting.

Responsibilities

• Register patients and provide advanced patient services as a direct contact for scheduling and materials.
• Manage flow of clinical scheduling, registration, patient materials and communicate delays or changes.
• Serve as a resource to registration, scheduling and clinical staff.

Education

High School diploma or equivalent

Job description

Wondering what a day in the life of a Patient Access Representative at The Iowa Clinic might look like?

• Arrive at work in the morning - no night shifts here!
• Floats between Ankeny, West Des Moines, Waukee, Urbandale and Downtown locations
• Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
• This position will also serve as a resource to registration, scheduling and clinical staff.
• Strives to create The Iowa Clinic Experience with each interaction.
• Leave in the evening – hooray for working standard clinic hours!

This job might be for you if you have…

Qualifications

• High School diploma or equivalent required.
• Medical Experience in a medical office setting preferred.
• Highly motivated to work in a healthcare setting.

Bonus points if…

• You love exceeding people’sexpectations.
• You enjoy having fun where you work
• Finding meaningful connections is what you live for

What’s in it for you?

• One of the best 401(k) programs in central Iowa, including employer match and profit sharing
• Employee incentives to share in the Clinic’s success
• Generous PTO accruals and paid holidays.
• Health, dental and vision insurance
• Quarterly volunteer opportunities through a variety of local nonprofits
• Training and development programs
• Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
• Monthly departmental celebrations, jeans days and clinic-wide competitions
• Employee rewards and recognition program
• Health and wellness program with up to $350/year in incentives
• Employee feedback surveys
• All employee meetings, team huddles and transparent communication