Patient Access & Scheduling Specialist

The US Oncology Network; Washington (District of Columbia); On-site; USD 23,000 - 36,000; Full time

Job summary

Maryland Oncology Hematology is seeking a detail-oriented Medical Receptionist to join our Maryland/DC clinics. You will schedule and pre-register patients, verify insurance, and maintain patient records while upholding HIPAA and compliance standards.

The role requires strong communication, basic Excel/Outlook skills, and a customer-focused approach to support physicians and patients across 15+ locations.

Qualifications

• High school diploma or equivalent required.
• Associate degree in Finance, Business or four years revenue cycle experience preferred.
• Minimum three (3) years medical receptionist experience with insurance forms and scheduling software.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.

Responsibilities

• Answers incoming calls and assesses patient needs.
• Schedules new patient appointments with provider.
• Provides appointment details and updates physician schedules.
• Verifies insurance eligibility and pre-authorizations.
• Collects and enters patient demographics and records into systems.
• Maintains strict confidentiality; adheres to HIPAA guidelines.
• Other duties as requested or assigned.

Skills

Adaptability

Attention to detail

Communication

Customer service

Education

High School diploma or equivalent

Associate degree in Finance or Business or four years revenue cycle experience

Tools

Microsoft Office

Outlook

Excel

Job description

Maryland Oncology Hematology is seeking a detail-oriented Medical Receptionist to join our Maryland/DC clinics. You will schedule and pre-register patients, verify insurance, and maintain patient records while upholding HIPAA and compliance standards.

The role requires strong communication, basic Excel/Outlook skills, and a customer-focused approach to support physicians and patients across 15+ locations.